Starting Your Shift Or Resuming After A Long Break
Follow these simple steps:
Step 1
Make Hotspot Discoverable
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- Depending on your iPhone version:
- For iPhones with Face ID: Swipe down from the top right of the screen
- For iPhones with Home Button: Swipe up from the bottom left of the screen
- Tap and hold the centre of the icon panel to see more shortcut icons
- Depending on your iPhone version:
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- Wi-Fi should not be connected (icon should be white)
- Mobile Data should be connected (icon should be green)
- Make Personal Hotspot ‘Discoverable‘ (tap if necessary)
- If Personal Hotspot is already discoverable, switch it off and then switch it on again
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Step 2
Switch on the Payment device
- Switch on the e285 payment device by connecting to power or pressing green ‘O’ key for few seconds
- The screen displays Main Menu, indicating the e285 payment device is powered on
- A Wi-Fi symbol should be displayed in the top left corner.
Step 3
Log into the Payment device
- Press 1 – Log In User
- Enter User Id will be displayed
- Enter your Login Id (sent in Welcome Letter) followed by the green ‘O’ key
- Enter Password will be displayed
- Enter your Password (sent in Welcome Letter) followed by the green ‘O’ key
- The screen display Sale – Enter Amount
- The device is ready to take payments
Ending Your Shift Or Taking A Long Break
When you finish work or take a break, follow these simple steps before you leave your vehicle
Step 1
Shut down Payment device by pressing the red ‘X’ for a few seconds until the Power Panel menu is displayed
Step 2
Next select ‘Shutdown’ and the device will switch off
Getting Yourself Reconnected
The Payment device should connect to Wi-Fi and login with the above steps. If it can’t, here are a few simple steps to help you get back up and running
Step 1
Ensure that your mobile data is connected
Step 2
Ensure that Wi-Fi is disabled
Step 3
Ensure that the mobile hotspot on your iPhone is activated and discoverable
Step 4
If there is no hotspot icon, access your device settings
Step 5
Disable the mobile hotspot (if it’s active), and turn it on again
Step 6
Restart Payment device by pressing the red ‘X’ for a few seconds until the menu is displayed
Step 7
Next select ‘Reboot‘ and the device will restart and automatically connect