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CURBPAY ISO VX680

This world famous handheld payment terminal is perfect for shops, restaurants, cafes and workshops. From bars to  boutiques, your customers will have used this unit on countless occasions before. Garages, garden centres and gyms will be able to process card and mobile payments more efficiently than ever - and save on processing charges at the same time...

 
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NO DATA COSTS

The familiar CurbPay ISO VX680 handheld terminal does NOT rely on a Bluetooth connection and does NOT require your mobile phone data to operate. It works completely independently of your mobile as we provide all the data you need at no additional cost.

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INTEGRATED RECEIPT PRINTER

A receipt offers your customers great reassurance in purchasing from you. If they need a printed record to claim expenses, your ISO VX680 will be able to give them just that. Receipts also provide the perfect audit trail for your own accounting and record-keeping.

USING YOUR CURBPAY VX68O TERMINAL

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GETTING STARTED

SWITCHING YOUR TERMINAL ON

Turn your terminal on by pressing the green ENTER key until an image is displayed. The terminal will switch on and display the logon screen within a few seconds.

Login by entering your User ID and PIN. To delete an inputting error, press the yellow key. If the terminal is connected to a charger, it will automatically switch on. 

SWITCHING YOUR TERMINAL OFF

Press and hold the red key for around five seconds. Your terminal will then beep and shut down.

USING YOUR TERMINAL

Your terminal can be used via the keypad or the touchscreen. To select an option, touch the screen or press the number indicated on the keypad.

IMPORTANT

When entering the amount, the decimal point is automatically
inserted so enter the total in pence.


eg: For £23.45 enter 2345

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MAKING A TRANSACTION

Select Option 1 NEW TXN followed by Option 1 PURCHASE.

Enter the amount and press the green ENTER key.


Hand the terminal to your customer. They will be presented with the transaction confirmation screen which displays the amount to be debited from their account. The customer should then press the green ENTER key to confirm.


They will then be prompted to tap, insert or swipe their card (black stripe must face the terminal).

CHIP & PIN AND MOBILE TRANSACTIONS

When using a Chip & PIN card, the customer should enter their PIN when prompted, and then press the green ENTER key. Contactless and mobile transactions up to £45 do not require PIN verification.


The first receipt will print. Remove the card and check there is an Auth Code printed on the first receipt. Tear off your receipt and press the green ENTER  key. Now tear off the second receipt and hand it to the customer.


If either receipt shows DECLINED, obtain an alternative method of payment.

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MAGNETIC SWIPE TRANSACTIONS

When a card has been swiped, make sure you obtain a signature from the customer in the space indicated on the first receipt.


Confirm it matches the card then select 1. YES.


If the signature does not match, select 2. NO – the red X.

PROCESSING A REFUND

Select Option 1 NEW TXN then select Option 2 REFUND.


Enter the full amount to be refunded. The refund then works in exactly the same way as a normal payment.

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UNABLE TO CONNECT TO SERVER

If you are in an area with a poor signal, the message ‘UNABLE TO
CONNECT TO SERVER
’ may be displayed, and you will be given
three options:

RECONNECT

The terminal will try and reconnect to the network.

WORK OFFLINE

You may be able to authorise the transaction without communicating with the bank. To manually submit a transaction completed offline follow the steps below:

Select Option 2 MENU then...

Select Option 1 TXN MANAGEMENT  then...

Select Option 2 SUBMIT TRANSACTION

CANCEL

Cancels the transaction.

REPORTS

To access ‘Reports’ on your terminal, follow these three simple steps:


Select Option 2 MENU


Select Option 1 TXN MANAGEMENT


Select Option 1 REPORTS

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IT PAYS TO KNOW...

If you have any stored offline transactions, enter 212 before you turn
off your terminal to ensure they are submitted for processing.

 

CHANGING THE PAPER ROLL

Periodically you will need to change the paper roll in your VX680 payment system.

1. Gently lay the VX680 on its front and pull up the clip to expose the paper roll compartment

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2. Remove the old roll and replace, ensuring that the new roll feeds from the bottom - the new roll just sits in the compartment.

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ORDERING ACCESSORIES & NEW PAPER ROLLS

To order a car charger, carry case or new paper rolls call 020 3890 2009. Ask for VX680 paper rolls.

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WANT TO KNOW MORE?

Contact a CurbPay consultant today

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